The Castle Bayview Resort and Spa is a brand new resort hotel in Kampot province which has been in business since the last quarter of 2020, the stunning architecture of resort is inspired by nature, with flowing designs combining cresting of bungalows, villas and water elements.
To make guests enjoy greater convenience and comfort, and to help hotel management teams benefit from increased efficiency, lower cost and guest satisfaction, HDL Cambodia has delivered a custom-designed hospitality solution for the Castle Bayview Resort and Spa.
The resort hotel enables the automation control of each device in the guest rooms and sets various scene modes after installed HDL room control units (RCU). When a guest checks in, the receptionists at the front desk are able to remotely turn on the "check-in " mode of the assigned room with smart hotel management system so that the temperature in the room will be adjusted to a comfortable range before the guest gets into the room. When the guest opens the door, the “welcome” mode will be triggered. He/she will walk in the room with a welcome voice message and soft lights.
The devices connected to the system in the guest rooms are all controlled by HDL multi-functional smart panels after room cards are inserted to activate a room’s electrical system.
With HDL Buspro curtain motors, guests can effortlessly control the curtains on a smart panel. When he/she wants to enjoy the beautiful scenery outside the window when lying on the bed, just press the button on a smart panel and the curtain can be opened to the desired position. If the sunlight is too bright, just a press of the button, the curtain can be automatically closed without walking to draw the curtains.
When a guest wakes up early and drowsily walk towards the washstand, the system can detect that someone is approached so lights can automatically be activated to light up the places while the lights automatically turn off after he/she finishes washing, which is convenient and considerate to meet the guest’s lighting needs without causing unnecessary waste.
HDL another smart panel, iTouch smart panels, are installed in the bathroom, with which the guests can turn on the lights of the corresponding area according to the customized icons above, and also adjust the brightness of the lights by pressing and holding the touch button.
When ready to take a bath, the glass door is fogged in one second by pressing the button on the smart panel and after it, the door restores the transparency with just a touch of the button.
When a guest is tired and want to take a rest in the guestroom after a day out, he/she can turn on the "Do Not Disturb " Mode on the panel, and the outside access reader will show the request to avoid disturbing the rest.
There are smart panels installed at the bedside, so the guest can press the "night " mode with just a click on a panel to close the lights and curtains at the same time if feeling it is annoying to get out of bed to close the curtains when getting ready for bed. When getting up at night, the soft skirting lights at the bedside will automatically light up as human movement is detected by the motion sensors, so that the guest no longer needs to fumble for light switches in the dark of an unfamiliar environment.
All in all, this new experience with high-end technology enables to bring the guests enjoyment and surprise, and the smart system helps the hotel management team to cut down the operation cost and maximum the income from competitive hospitality market on the other hand.
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